About Garmin
Garmin was founded in 1989 by Gary Burrell and Min Kao. Originally a maker of aviation GPS navigation, the brand now spans aviation, marine, automotive, sports, and fitness segments. Garmin operates a deep offline channel to stay close to its athletic and outdoor community.
The challenge
Garmin's strong offline network set a high bar for store-operations management. The brand wanted an easy-to-use store management platform integrating POS, promotions, BA workbench, inventory, and member management — improving overall store performance and addressing goods control and anti-grey-market needs.
The Pekon solution
- "One item, one code" — anti-grey-market and anti-leakage from receiving to sell-through.
- Promotion engine for varied campaign mechanics; smart POS auto-matches promotion rules.
- Full inventory management module with fine-grained control.
- Aggregated payment supporting Alipay, WeChat Pay, credit card, and more.
- Mobile order entry with offline-sales support for fast checkout.
Outcome
Pekon helped Garmin stores achieve unique-code product control, fast checkout, and a more efficient division of labor on the floor. With an all-in-one device plus phone-and-tablet hardware mix, store digitalization advanced across the board — lifting both ops efficiency and the in-store experience.
Frequently Asked Questions
How does Pekon enable unique-code product control for Garmin?
The Pekon Smart Retail System supports "one item, one code" — each product is bound to a unique barcode, traced end-to-end from receiving through sell-through. Grey-market and leakage are prevented at the source, giving Garmin precise visibility into product flow across every store.
How does the promotion engine work?
The Pekon promotion engine supports varied campaign mechanics. The smart POS auto-recognizes and applies the right promotion rule at checkout — no manual reconciliation. Promotions are executed accurately and faster, with no operator errors.
How does Pekon support Garmin's mobile-first store ops?
The system supports mobile order entry and offline sales on phones and tablets — guides can take orders anywhere on the floor and complete transactions even under unstable network conditions. An all-in-one device + phone + PAD hardware mix drives store digitalization end-to-end.
