秉坤PEKON
Beauty Care Chain

Beauty Care Chains

Precise appointment scheduling, zero-error voucher redemption, full member follow-through — turn every service into repeat business.

Challenges your business may face

Service appointment & technician scheduling complexity

Beauty care chains juggle multi-tech scheduling, equipment booking, and service add-ons in real time. Manual scheduling causes overbooking and idle time.

Stored-value & voucher reconciliation errors

Stored-value cards, service vouchers, and gift redemption accounts intertwine. Without a digital backbone, reconciliation errors and customer disputes pile up.

Core capabilities

End-to-end digitalization covering the full brand operating chain.

Appointment & Scheduling Engine

Optimized technician utilization with skills-based matching.

Stored-Value Accounts

Zero-error voucher redemption with full audit trail.

Real customer outcomes

50-1000

Stores supported

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Related customer stories

植物医生

Dr. Plant

Beauty

覆盖门店数量4000+

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Frequently Asked Questions

Learn more about Beauty Care Chains

秉坤连锁护理解决方案适配面部护理、皮肤管理、中医养生、SPA护理、美体塑形等多种护理服务业态,支持既有商品零售又有服务预约核销的复合型门店场景,已服务樊文花、植物医生、法儿曼、雪玲妃、AHAVA等多家知名连锁护理品牌,具备丰富的行业落地经验。

秉坤系统将技师排班表与预约模块深度打通,顾客通过在线预约/电话预约或到店预约时,系统实时共享排班与设备数据,自动锁定技师时间段并展示可预约时间,从根本上杜绝预约冲突。店长可在系统中实时查看所有技师的当日预约信息,便于灵活调配接待直接到店的客户。

完全可以。秉坤卡券引擎针对护理行业定制,支持次卡、充值卡、折扣卡、限时折扣券、服务券等全部常见卡券类型。顾客到店出示卡券二维码,POS系统扫码即可核销,无需人工核查余额和有效性;核销后系统自动根据规则扣减账户余额和服务次数,精准记录消费明细,彻底消除人工记录出错风险,提升顾客满意度。

秉坤系统将所有会员档案、服务记录、卡券余量、沟通记录完整保存在品牌数据库中,归属品牌而非个人。技师离职后,管理者可一键将其名下会员重新分配给指定接替人,自动下发回访任务提醒,确保顾客关怀不中断,客户资产不流失,门店业绩不受人员变动影响。

秉坤系统采用云端部署,总部统一配置产品数据、卡券政策、促销活动和权限规则后,所有加盟门店实时同步执行,无需各门店单独设置。总部可实时查看全国所有门店的销售数据、库存状况、会员增长和业绩达成情况,并通过B2B订货平台掌控加盟商订货行为,让管理真正做到在线、透明、可控。

支持。秉坤系统可与大众点评、美团、抖音等本地生活平台进行对接,将平台订单直接同步到门店POS,实现线上引流到线下核销的全链路打通。结合小程序在线预约与会员体系,帮助品牌构建从线上触达到到店消费再到复购运营的完整客户旅程。

秉坤提供多维度实时数据报表与Dashboard,涵盖门店销售日报、服务核销明细、技师业绩排行、卡券消耗统计、会员增长分析、进销存报表等。管理人员可通过移动端随时查看全国任意门店实时数据,对标销售目标、及时发现问题门店,数据驱动精细化运营决策。

秉坤提供365天全年无休的400客服热线与值班客服群,系统上线后配备专属运维团队,提供新开店配置检查、促销卡券活动创建与验证、系统配置变更、第三方系统问题协调、每日告警监控,以及每周问题汇报与每月运营月报PPT,助力连锁品牌门店业务长期稳定运转。

Ready to transform your retail operations?

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Beauty Care Chains — Industry Solution | Pekon