Beauty Care Chains

Pekon's chain care solution is designed for facial care, skin management, traditional Chinese medicine wellness, SPA treatments, body sculpting, and other care service segments. It supports hybrid store scenarios that combine product retail with service appointment booking and verification. Pekon has served well-known chain care brands including Fanwenhua, Dr. Plant, Valmont, Shelling, and AHAVA, with extensive industry implementation experience.

Pekon deeply integrates technician scheduling with the appointment module. When customers book online, by phone, or in-store, the system shares scheduling and equipment data in real time, automatically locking technician time slots and displaying available times - eliminating appointment conflicts at the source. Store managers can view all technicians' daily appointments in real time, enabling flexible allocation for walk-in customers.

Absolutely. Pekon's card and voucher engine is tailored for the care industry, supporting all common types including session cards, top-up cards, discount cards, time-limited discount coupons, and service vouchers. Customers simply present the QR code at the store, and the POS system scans to verify - no manual balance or validity checks needed. After verification, the system automatically deducts account balances and service counts according to rules, precisely recording transaction details. This eliminates manual recording errors and improves customer satisfaction.

Pekon stores all member profiles, service records, card/voucher balances, and communication logs in the brand's database - they belong to the brand, not the individual. When a technician leaves, managers can reassign all their members to a designated successor with one click, with automatic follow-up task reminders. This ensures uninterrupted customer care, zero customer asset loss, and store performance unaffected by staff turnover.

Pekon's cloud-deployed system lets headquarters centrally configure product data, card/voucher policies, promotions, and permission rules - all franchise stores sync and execute in real time with no individual setup needed. Headquarters can monitor sales data, inventory status, member growth, and performance metrics across all stores nationwide, and control franchisee ordering behavior through the B2B ordering platform - achieving truly online, transparent, and controllable management.

Yes. Pekon can integrate with local lifestyle platforms including Dianping, Meituan, and Douyin (TikTok), syncing platform orders directly to the store POS - enabling end-to-end connection from online traffic acquisition to in-store service fulfillment.