Pekon is the China-local retail operating layer that plugs into your global ERP, OMS and BI — so HQ keeps one source of truth while your China team runs stores the way China actually works.
China’s payment, invoicing, e-commerce and social ecosystems differ from those in many overseas markets. Brands need local store workflows that connect with services such as WeChat Pay, Alipay and WeChat while fitting their business model.
International brands often launch with lean China teams and limited dedicated IT support. Coordinating hardware, payments, invoicing, headquarters interfaces and training across vendors can stretch resources and make store-opening preparation more difficult to manage.
Separate POS, CRM, inventory, WeChat and headquarters systems create fragmented customer and transaction records. Without a clear integration model, teams struggle to maintain consistent stock information, reporting and operational visibility as China retail activity grows.
Teams entering China may be unfamiliar with local workflows, vendor responsibilities and headquarters coordination requirements. Late system planning can leave payment integration, invoicing, testing or training unresolved when stores are approaching their scheduled opening dates.
Connect China store operations, local payments, invoicing and WeChat engagement with your global systems. PEKON supports local retail workflows and headquarters integration, with bilingual implementation and support tailored to your project.
Support China store workflows including sales, returns, promotions, member identification, inventory and daily closing. The system can adapt to different retail categories and operating models while giving headquarters centralized visibility into store activity and performance.
Connect store transactions with WeChat Pay, Alipay and electronic invoicing according to project requirements. Payment, refund, reconciliation and invoicing workflows are coordinated and tested before launch to help stores begin operating with connected local processes.
Connect store membership with customer identity, loyalty programs, WeChat Mini-Programs and WeCom engagement. Brands can coordinate customer interactions across physical and digital touchpoints, supporting more consistent member recognition and follow-up within China’s local retail ecosystem.
Connect relevant data from stores, WeChat, e-commerce platforms and enterprise systems according to the brand’s operating model. Shared information provides a more consistent basis for customer engagement, inventory coordination, reporting and agreed omnichannel business scenarios.
Connect China retail operations with global ERP, OMS, WMS, finance and BI systems. Before implementation, define data ownership, interface responsibilities, synchronization and exception handling so local transactions and operating records can flow through the agreed enterprise architecture.
Coordinate international headquarters and China teams through system design, integration, testing, training and store rollout. Hardware configuration, remote deployment and operational support can also be included within the agreed scope to support launch preparation and ongoing operations.
Designed for branded stores and concession counters, PEKON Smart Retail System supports checkout, promotions, inventory, store operations, loyalty program integration, and operational reporting. It can integrate with the brand’s existing ERP, OMS, CRM and loyalty platforms, and invoicing systems.
Learn moreConnect store POS, WeChat, and e-commerce channels through APIs, and unify member data with OneID. Support member tagging and segmentation, membership tiers and points, marketing automation, and member analytics.
Learn moreConnect headquarters and distributors across direct-to-store supply, dropshipping, and franchise distribution models. Distributors can place orders through WeChat or a PC, while the system applies pricing, promotions, and rebates according to configured rules and connects order approval, stock allocation, account management, and reconciliation.
Learn moreLearn more about Keep your global systems. Run China locally.
Pekon system design can support customer consent, permission management, customer-data access, and controlled data exchange according to the agreed business process and compliance architecture. Specific PIPL responsibilities and processes should be reviewed based on the brand’s data model and project requirements.
China-local systems can provide the operational and management data required by headquarters through defined interfaces and reporting processes. The architecture should define which data remains within China, which data is reported to headquarters, the level of aggregation required, access controls, and the appropriate mechanism for any cross-border data transfer.
The exact scope depends on the brand’s business model, but a formal China retail launch commonly requires:Store POS, China-local payment integration, Electronic invoicing, Product and inventory management, CRM and membership, WeChat Mini-Program, Store-associate tools where required,Integration with headquarters ERP, OMS, WMS, finance, BI, or reporting systems. These capabilities should be planned together rather than selected independently at the last stage of store preparation.
Yes.In most projects, there is no need to replace mature headquarters systems that already manage ERP, finance, product master data, supply chain, or group reporting.A common architecture is to keep these systems in place while using a China-local retail layer for POS, local payments, electronic invoicing, membership, WeChat, inventory operations, and other China-specific workflows.The two environments are then connected through defined data interfaces and system responsibilities.
It depends on the existing system. If the global POS already supports China-local payment, invoicing, Chinese store workflows, customer membership, required integrations, and local operational support, it may be possible to extend it into China. Otherwise, brands often use a China-local retail front end connected to global headquarters systems. The decision should be based on implementation effort, operating requirements, scalability, and long-term ownership rather than simply reusing the same technology used in other markets.
Not necessarily.International brands often enter China with lean teams.Pekon can support system configuration, integration coordination, hardware preparation, testing, training, rollout, and ongoing technical support according to the project scope.As China operations expand, building stronger local IT capability can help the brand manage increasingly complex operations and integration requirements.
Pekon supports system integration through APIs and other interface methods based on the existing architecture. During solution design, both teams should define:Which system owns each data object;What information is exchanged;Synchronization frequency;Interface responsibilities;Error and exception handling;Access and security requirements This keeps the China-local system and headquarters systems aligned without unnecessarily duplicating system responsibilities.
China sales, inventory, store performance, and other agreed operating data can be provided to headquarters through standardized reports, system interfaces, or connected BI environments. Reporting content, frequency, data definitions, and access methods should be aligned with headquarters requirements during implementation.
Pekon supports integration with major China-local payment and electronic invoicing services according to project requirements. Payment, refund, reconciliation, and invoicing processes should be included in the implementation and testing plan before the store goes live.
Implementation time depends on project scope. A project covering only core POS and store operations will normally require less effort than one that also includes payment, electronic invoicing, CRM, WeChat Mini-Programs, data migration, headquarters integration, hardware rollout, and multi-store preparation. Brands should therefore begin system evaluation and interface planning early in the first-store launch process. A project-specific implementation plan should be confirmed after requirements and integration scope are defined.
Whether your brand is preparing to launch, expanding stores, or scaling to group operation, our consultants can provide demos and advice based on your stage.
