PEKON
PEKON · Brand Retail Digitalization Provider

Retail technology that grows with your brand—from first store to group-scale operations.

Supporting beauty, luxury, beauty care chain, sports footwear & apparel, trendy toys & IP, branded food, 3C brands, and international brands entering China.

Based in China, PEKON supports Chinese brands expanding overseas and international brands entering China with retail technology for China and Asia markets.

Since 2009
Focused on retail technology
200+
Retail brands served
30,000+
Stores supported
50M+
Members served

Products

Retail technology for every stage of brand growth

From smart retail and CRM to inventory optimization, B2B ordering, WeChat solutions and low-code capabilities, PEKON products can be deployed independently or combined to support brands from first-store launch to multi-store expansion and group-scale operations.

Pekon Smart Retail System

A retail management system covering store POS, member management, promotions, inventory, order management, and operational data analysis. It connects headquarters, stores, and customer touchpoints to support retail operations from first-store launch to multi-store expansion.

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Pekon Omnichannel CRM & Loyalty Platform

A CRM and loyalty platform for retail brands, supporting member identification, customer tagging, points and benefits, membership tiers, marketing campaigns, and multi-channel engagement. It helps brands connect stores, digital channels, and customer relationships.

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Pekon AI Inventory Optimization Engine

An AI inventory optimization engine for retail brands, covering inventory diagnostics, intelligent ordering, replenishment recommendations, store-to-store transfer recommendations, and inventory analysis. It supports inventory strategies based on store attributes, product characteristics, and business rules to help brands make more informed inventory decisions.

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Pekon B2B Ordering Platform

A B2B ordering platform for brands working with distributors, franchisees, and retail partners. It supports self-service ordering through WeChat and PC, distribution policies, promotions, rebates, and order management across direct-to-store, drop-shipping, and franchise distribution models.

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Pekon WeChat Mini-Program Suite

A suite of WeChat applications covering cloud store, member services, and WeCom-assisted clienteling. It connects online sales, loyalty programs, member engagement, and store associates within the WeChat ecosystem.

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Pekon Jingang Low-Code PaaS

PEKON's proprietary enterprise technology platform for low-code development, workflow configuration, API orchestration, and system integration. It provides a flexible foundation for extending retail applications as business requirements evolve.

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GROWTH PATH · Brand Growth Stages

From First Store to Group Scale · Three-Stage Continuum on One Platform

Whichever stage your brand is at, there's a matching product mix and delivery rhythm.

First Store Launch

Fast Go-Live with Standard Products

Prioritize POS, payment, products, members, inventory and reporting — reduce launch uncertainty for your first store.

  • Store POS & payment
  • Product / inventory / promo config
  • Member enrollment & benefit redemption
Explore First-Store Solution →
Talk to a first-store launch consultantRequest a Solution Demo
Multi-Store Expansion

Replicate Store Operations

Codify your first-store experience into repeatable processes — unify members, staff, inventory, orders and store ops.

  • Multi-store permissions & standards
  • Member ops & clienteling tools
  • DTC / franchise / distributor coordination
Explore Multi-Store Solution →
Talk to a multi-store expansion consultantRequest a Solution Demo
Group Operation

Build a Dedicated Platform

Group brands can build on the same platform foundation — supporting complex org, multi-BU, system integration and AI.

  • Multi-brand / region / channel
  • ERP / OMS / BI integration
  • Low-code extension & AI scenarios
Explore Group Solution →
Talk to a group-operation consultantRequest a Solution Demo

Solutions

Industry solutions for different retail sectors

PEKON supports beauty, luxury, sports footwear & apparel, trendy toys, beauty care, branded food, and consumer electronics, as well as international brands entering China—from first-store launch to group-scale operations.

Beauty Retail

Covers store POS, CRM and loyalty, clienteling, inventory turnover, B2B ordering, and operational data, supporting beauty brands at every stage from first-store launch to group-scale operations.

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Luxury Retail

Designed for luxury, premium retail, and boutique brands, covering mobile POS, VIP customer recognition, in-store appointments, RFID inventory, omnichannel membership, and store service workflows to support a consistent premium store experience and operational data.

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Beauty Care Chains

Designed for beauty care chains such as facial care, skin management, and weight management brands, covering appointment scheduling, therapist scheduling, voucher redemption, service records, member repurchase, franchise ordering, and headquarters reporting to support consistent store service processes and member operations.

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Sports Footwear & Apparel

Designed for sports footwear and apparel, sports equipment, outdoor products, yoga apparel, and professional sports brands, covering store POS, style-color-size inventory, CRM, distributor ordering, and intelligent replenishment to support coordinated operations across direct-operated, franchise, and distributor stores.

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Trendy Toy & IP Retail

Precise inventory management for trendy toy and IP merchandise, fan CRM operations, and POS coordination across direct-operated and franchise stores—helping brands turn the momentum of each hit product into long-term brand value.

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Branded Food Retail

Designed for premium chocolate, pastries, probiotics, specialty tea, and other prepackaged food brands, covering FIFO batch and expiry management, near-expiry stock transfers, gift bundles, seasonal stocking and clearance, member repurchase engagement, digital store replenishment, and AI inventory optimization. Supports brands from their first store in China to multi-store expansion.

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3C Consumer Electronics Retail

Designed for smart wearables, audio products, home appliances, personal care electronics, and other 3C brands. Item-level unique identification connects sales and after-sales service for high-value products, allowing product, inventory, and after-sales data to flow on the same platform and supporting consistent direct-operated multi-store retail operations.

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International Brands Entering China

From first-store launch to multi-store expansion, PEKON provides international brands entering China with multilingual POS, WeChat Pay and Alipay integration, electronic invoicing, CRM and loyalty management, and B2B ordering capabilities.

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Customer Stories

Brands transformed by Pekon

Real outcomes from 200+ leading retail brands across China.


Trusted by 200+ leading brands across China and Asia

ESTEE LAUDERESTEE LAUDER
LOREALLOREAL
LGLG
Pierre FabrePierre Fabre
COTYCOTY
LANCOMELANCOME
LAMERLAMER
JOY GROUPJOY GROUP
GRAIN RAINGRAIN RAIN
PERFECTDIARYPERFECTDIARY
HRHR
AveneAvene
MAOGEPINGMAOGEPING
AUXMEDAUXMED
WONDERLABWONDERLAB
YONEXYONEX
PROYAPROYA
vuorivuori
usmileusmile
OSMOSM
DHCDHC
 Eternal Eternal
KANSKANS
 FANWENHUA FANWENHUA
DR PLANTDR PLANT
AVONAVON
FlorasisFlorasis
PUIGPUIG
HerboristHerborist
GARMINGARMIN
SHANG XIASHANG XIA
MARUBIMARUBI
WINQNAWINQNA
NESCAFENESCAFE
CASIOCASIO
SHISEIDOSHISEIDO
EssilorEssilor
BIOHYALUXBIOHYALUX
MagelineMageline
VALMONTVALMONT
AFUAFU
CARSLANCARSLAN
ZHONGCAOJIZHONGCAOJI
AHAVAAHAVA

Selected brands we work with: ESTEE LAUDER, LOREAL, LG, Pierre Fabre, COTY, LANCOME, LAMER, JOY GROUP, GRAIN RAIN, PERFECTDIARY, HR, Avene, MAOGEPING, AUXMED, WONDERLAB, YONEX, PROYA, vuori, usmile, OSM, DHC, Eternal, KANS, FANWENHUA, DR PLANT, AVON, Florasis, PUIG, Herborist, GARMIN, SHANG XIA, MARUBI, WINQNA, NESCAFE, CASIO, SHISEIDO, Essilor, BIOHYALUX, Mageline, VALMONT, AFU, CARSLAN, ZHONGCAOJI, AHAVA

Contact

Ready to discuss your retail digitalization project?

Tell us about your brand, expansion stage, and system needs. Our team will review your request and get back to you within 1 business day.

Global enquiries · mk@pekon.comChina headquarters · ShanghaiResponse time · Within 1 business day