秉坤PEKON
Member Marketing

Pekon CRM Member Center

A customer-asset operations platform built for brands. Ingests data from stores, Tmall, JD, Douyin, and WeChat mini-programs. Builds consumer profiles based on OneID, with built-in tag engine, loyalty system, and marketing journey editor. Especially strong for in-store loyalty scenarios that lift member value.

BeautyApparelLuxuryJewelryMom & BabySports & OutdoorConsumer Electronics
秉坤CRM会员中心产品截图

Core features

360° Customer Profile (OneID)

Unified customer data across stores, Tmall, Douyin, WeChat mini-programs. OneID resolution by phone, member card, WeChat OpenID, and more.

Auto + Custom Tag Engine

Auto-tag by transaction and behavior (VIP, churn-risk, birthday-month). Manual tags + groups also supported. Freely combine for targeted operations.

Personalized Loyalty System

Configure member tiers, growth points, and points systems. Multi-condition upgrades, tier-based perks, birthday gifts, upgrade gifts. Points and stored value integrated.

Drag-and-Drop Marketing Journeys

Visual editor for lifecycle-based, MOT-triggered automated journeys. Support proactive, triggered, periodic, holiday-based campaign types.

Multi-Channel Campaigns

Built-in templates for birthday, brand day, group-buy, holidays, share-rewards, points-redemption. Deploy as H5, mini-program in the WeChat ecosystem.

Qiwei Private-Domain Ops

Deep WeCom integration. Centrally manage members added by BAs, configure tiered greetings, broadcasts, unified scripts and brand assets.

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Frequently Asked Questions

Learn more about Pekon CRM Member Center

Yes. Official ISV integration with major Chinese platforms — Tmall Member Pass, WeChat, JD, Douyin — enables OneID unification and real-time data sync.

Yes. We support batch import, deduplication, and OneID re-resolution. Historical points, tiers, and benefits are preserved.

Ready to transform your retail operations?

Book a 30-minute demo to see how Pekon can help your brand grow.

Pekon CRM Member Center | Pekon