A customer-asset operations platform built for brands. Ingests data from stores, Tmall, JD, Douyin, and WeChat mini-programs. Builds consumer profiles based on OneID, with built-in tag engine, loyalty system, and marketing journey editor. Especially strong for in-store loyalty scenarios that lift member value.
Unified customer data across stores, Tmall, Douyin, WeChat mini-programs. OneID resolution by phone, member card, WeChat OpenID, and more.
Auto-tag by transaction and behavior (VIP, churn-risk, birthday-month). Manual tags + groups also supported. Freely combine for targeted operations.
Configure member tiers, growth points, and points systems. Multi-condition upgrades, tier-based perks, birthday gifts, upgrade gifts. Points and stored value integrated.
Visual editor for lifecycle-based, MOT-triggered automated journeys. Support proactive, triggered, periodic, holiday-based campaign types.
Built-in templates for birthday, brand day, group-buy, holidays, share-rewards, points-redemption. Deploy as H5, mini-program in the WeChat ecosystem.
Deep WeCom integration. Centrally manage members added by BAs, configure tiered greetings, broadcasts, unified scripts and brand assets.
Learn more about Pekon CRM Member Center
Yes. Official ISV integration with major Chinese platforms — Tmall Member Pass, WeChat, JD, Douyin — enables OneID unification and real-time data sync.
Yes. We support batch import, deduplication, and OneID re-resolution. Historical points, tiers, and benefits are preserved.
Whether your brand is preparing to launch, expanding stores, or scaling to group operation, our consultants can provide demos and advice based on your stage.