Unified Member Profiles · Flexible Benefits · Automated Engagement
Connect store POS, WeChat, and e-commerce channels through APIs, and unify member data with OneID. Support member tagging and segmentation, membership tiers and points, marketing automation, and member analytics.
Connect online and offline channels, including WeChat, store POS, and e-commerce platforms, through APIs to build unified member profiles with OneID.
Manage membership tiers, tier qualification points, reward points, and benefits within a unified loyalty framework. Configure tier progression and differentiated benefits based on spending, engagement, and campaign rules.
Visually configure triggers, actions, and branching logic around member lifecycle stages and key behaviors to run ongoing, rule-based member engagement.
Configure tags based on member attributes, transactions, and engagement data. Enable business teams to create custom tags and member segments, and combine tags to define target audiences for marketing and service activities.
Support birthday rewards, member days, holiday campaigns, sharing incentives, and points redemption. Publish campaigns on WeChat through mobile web pages (H5) and Mini Programs, and coordinate member outreach across SMS, WeCom, and other touchpoints.
Centrally manage member contacts added by sales associates and maintain a consistent tagging framework. Configure welcome messages, broadcast messages, standardized messaging, and brand content. Support customer groups, one-to-one outreach, churn alerts, and automated follow-up tasks.
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Connect headquarters and distributors across direct-to-store supply, dropshipping, and franchise distribution models. Distributors can place orders through WeChat or a PC, while the system applies pricing, promotions, and rebates according to configured rules and connects order approval, stock allocation, account management, and reconciliation.
Learn more →PEKON WeChat Mini-Program Suite brings together store commerce, member services, and a WeCom sales associate workspace to support online sales, loyalty engagement, and store associate operations within the WeChat ecosystem. Shared product, inventory, member, and order data connects customer service with day-to-day store operations.
Learn more →PEKON Jingang Low-Code PaaS is the technology foundation behind Pekon’s retail solutions. It combines low-code development, visual configuration, API integration, data capabilities, and cloud-native architecture to help businesses build, integrate, and adapt retail applications more efficiently. Designed for complex retail environments, the platform helps teams respond to changing business requirements while reducing the effort required for custom development and system integration.
Learn more →PEKON AI Inventory Optimization Engine helps multi-store brands reduce stockouts, slow-moving inventory, and replenishment inefficiencies at the store × SKU level. It connects inventory diagnostics, differentiated replenishment strategies, and execution recommendations in one continuous workflow. A configurable formula engine and six-dimensional inventory health score support store tiering and product classification, helping teams generate more targeted replenishment, transfer, clearance, and inventory return recommendations.
Learn more →See how this product applies across different retail industries.
Covers store POS, member CRM, private-domain sales, inventory turnover, B2B ordering, and business analytics, supporting beauty brands through every stage of growth, from the first store to group operations.
View solution →Designed for luxury, premium retail, and boutique brands, covering mobile POS, VIP customer recognition, in-store appointments, RFID inventory, omnichannel loyalty, and store service workflows to support a consistent premium store experience and operational data.
View solution →A retail technology solution designed for consumer electronics and digital lifestyle brands across smart wearables, audio products, home appliances, personal care electronics, and other high-value product categories.
View solution →Learn more about PEKON Omnichannel CRM & Loyalty Platform
Yes. PEKON Omnichannel CRM & Loyalty Platform supports integration with major China digital and customer-engagement channels, including Tmall, JD, Douyin, and WeChat. The exact integration scope and available data depend on the platform interfaces, authorization model, and project requirements.
Yes. Existing customer and membership data can be migrated based on the source-system structure and data quality. Migration can include customer profiles, membership tiers, points, and other relevant loyalty information. Data cleansing, deduplication, and identity matching can also be included as part of the migration process.
Whether your brand is preparing to launch, expanding stores, or scaling to group operation, our consultants can provide demos and advice based on your stage.
