In September 2026, Eternal’s OTO New Retail POS system upgrade, implemented by Shanghai PEKON, successfully went live.
Designed for multi-brand beauty retail, the project upgraded the in-store POS system and completed cross-platform integration, connecting checkout, fulfillment, inventory, membership, and marketing operations.
Eternal Group: A Leader in China’s Fragrance Industry
With more than four decades of industry experience, Eternal Group operates across fragrances, makeup, skincare, personal care, eyewear, and home fragrances. The group has a diverse portfolio of international brands and continues to expand its omnichannel sales and distribution network, drawing on extensive expertise in international brand management and market development.
To meet the needs of its multi-brand, multichannel retail business, Eternal partnered with PEKON to upgrade its New Retail POS system. The initiative aimed to strengthen connections between online and offline operations and unify in-store checkout, fulfillment, inventory, membership, and marketing processes.
Upgrading Eternal’s Retail System and Connecting Business Workflows
The project completed the New Retail POS system upgrade and cross-platform integration, alongside capabilities for sales associate performance management, promotional offer redemption, and operational reporting. These capabilities support daily operations across multiple retail brands within a unified system.
The team also reconciled and corrected stores’ opening inventory data, helping maintain business continuity and data consistency during the system transition.
Stable Operations Supporting Omnichannel Coordination
The project passed acceptance following trial operations, data validation, transaction document spot checks, and report comparisons. These checks confirmed stable overall system performance, end-to-end business workflows, and consistent data.
The upgrade provides a system foundation for Eternal to unify store management and connect online and offline operations. It also demonstrates PEKON’s system integration and project delivery capabilities in multi-brand beauty retail.
About PEKON
Shanghai PEKON specializes in retail digitalization, supporting brands from their first store opening through multi-store expansion to group-wide operations. Its product capabilities span in-store POS, CRM and loyalty management, B2B ordering, inventory management, and AI-powered inventory optimization.
PEKON will continue to provide digital systems and ongoing services for retail brands across product categories, with a focus on store operations, member services, inventory management, system integration, and project delivery.
